Privacy Policy

Information We Collect

We gather different types of information depending on how you use our services. Here's what we collect and why it matters for your experience with bridgeconnnet.

Account and Registration Data

When you sign up for our platform, we collect basic information to create and manage your account. This includes your name, email address, phone number, and company details if you're registering as a business user. We need this information to provide you with access to our budget reporting tools and learning resources.

Financial and Usage Information

Since we're a budget reporting platform, you'll be uploading financial data and creating reports. We collect the information you choose to input into our system, including budget figures, expense categories, and reporting preferences. We also track how you use our platform—which features you access, when you log in, and what types of reports you generate. This helps us understand what's working and where we can improve.

Technical Information

Like most web services, we automatically collect certain technical data when you visit our site. This includes your IP address, browser type, device information, and operating system. We also use cookies and similar tracking technologies to remember your preferences and keep you logged in between sessions.

Communication Records

When you contact our support team or participate in our learning programs, we keep records of those interactions. This includes emails, chat transcripts, and any feedback you provide. We use these records to respond to your inquiries and improve our educational content.

How We Use Your Information

Your data serves specific purposes that directly relate to providing and improving our services. We don't use your information for unrelated marketing activities or sell it to third parties.

Service Delivery

The main reason we collect your data is to make our platform work for you. This means processing your budget information, generating reports, saving your preferences, and ensuring you can access your account securely. Without this data, we simply couldn't provide the service you signed up for.

Educational Programs

If you enroll in our learning programs, we use your information to deliver course materials, track your progress, and communicate important updates about upcoming sessions. Our autumn 2025 and spring 2026 programs require this data to ensure you receive all materials and can participate fully.

Platform Improvement

We analyze usage patterns to understand what features are most valuable and where users encounter difficulties. This analysis uses aggregated data rather than individual profiles. For example, we might notice that many users struggle with a particular report format and redesign it based on that feedback.

Security and Fraud Prevention

We monitor for unusual activity that might indicate unauthorized access or fraudulent use of our platform. This includes tracking login patterns, detecting suspicious transactions, and maintaining audit logs of system access.

Data Storage and Retention

Your information is stored on secure servers located in South Korea. We maintain your data for different periods depending on its type and purpose.

Data Type	Retention Period	Reason
Account Information	Active account plus 3 years after closure	Legal requirements under PIPA
Financial Reports	5 years from creation date	Business record compliance
Usage Logs	12 months	Security monitoring and platform improvement
Support Communications	2 years from last contact	Service quality and dispute resolution
Marketing Preferences	Until you withdraw consent	Respecting your communication choices

After these periods expire, we securely delete or anonymize your data so it can no longer be linked to you personally. You can request earlier deletion of certain data types by contacting us directly.

Your Rights Under South Korean Law

PIPA grants you specific rights regarding your personal information. We've designed our systems to make exercising these rights straightforward.

To exercise any of these rights, send a request to info@bridgeconnnet.com with "Privacy Rights Request" in the subject line. Include your full name, account email, and specific details about your request. We'll respond within 10 business days and complete most requests within 30 days.

Information Sharing and Disclosure

We don't sell your personal information to anyone. However, we do share data with specific third parties who help us operate our platform and deliver our services.

Service Providers

We work with companies that provide essential services like cloud hosting, email delivery, payment processing, and customer support tools. These providers only access the information necessary to perform their specific functions and are contractually obligated to protect your data according to standards equivalent to those we maintain.

Legal Requirements

We may disclose your information when required by South Korean law, court orders, or government regulations. This includes responding to lawful requests from law enforcement or regulatory agencies. We'll notify you of such disclosures unless legally prohibited from doing so.

Business Transfers

If bridgeconnnet is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We'll notify you before your data becomes subject to a different privacy policy.

With Your Consent

In situations not covered above, we'll ask for your explicit permission before sharing your information with third parties. You can always decline these requests without affecting your access to core platform features.

Security Measures

Protecting your financial data is fundamental to our operation. We've implemented multiple layers of security to safeguard your information from unauthorized access, alteration, or disclosure.

Technical Protections

All data transmitted between your browser and our servers is encrypted using TLS 1.3 protocol. Your passwords are hashed using industry-standard algorithms and never stored in plain text. We maintain regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.

Access Controls

Our employees can only access user data when necessary to perform their specific job functions. We maintain detailed access logs and conduct regular reviews to ensure these permissions remain appropriate. Administrative access requires multi-factor authentication and is monitored continuously.

Infrastructure Security

Our servers are housed in certified data centers with physical security measures including controlled access, surveillance systems, and environmental controls. We maintain regular backups stored in geographically separate locations to protect against data loss.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to function properly and provide you with a better experience. Here's what you should know about how we use them.

Essential Cookies

These are required for basic platform functionality. They keep you logged in, remember your language preferences, and maintain your session security. You can't disable these cookies without making the platform unusable.

Analytics Cookies

We use analytics tools to understand how people use our platform. These cookies collect information about which pages you visit, how long you spend on them, and what features you interact with. This data is anonymized and helps us improve the user experience.

Managing Your Preferences

You can control non-essential cookies through your browser settings. Keep in mind that blocking certain cookies may limit platform functionality. Your browser's help section contains instructions for managing cookie preferences.

Children's Privacy

Our services are designed for business professionals and are not intended for users under 14 years old. We don't knowingly collect personal information from children. If you believe we've inadvertently collected such information, contact us immediately so we can delete it.

International Data Transfers

While we primarily store data in South Korea, some of our service providers operate servers in other countries. When we transfer your data internationally, we ensure appropriate safeguards are in place through standard contractual clauses and data processing agreements that meet PIPA requirements.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and display a prominent notice on our platform. The "Last Updated" date at the top shows when the current version took effect.

Continuing to use bridgeconnnet after policy changes indicates your acceptance of the updated terms. If you disagree with changes, you can close your account by contacting our support team.

Data Protection Officer

As required by PIPA, we've designated a Data Protection Officer responsible for overseeing our privacy practices and handling your privacy-related concerns. You can reach our DPO directly at dpo@bridgeconnnet.com for matters specifically related to data protection and privacy compliance.